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Priority ERP & Ryltech working together

Ryltech works to improve Priority ERP performance

Ryltech Priority Partnership

Founded in 2003 by Yehuda Lasri, Ryltech aims to provide professional and high quality solutions to Israeli and international companies and businesses in terms of improving performance and identifying code and maintenance problems in the ERP system and Priority software, one of the leading software programs in the market today. The company also provides DBA services to Priority itself and Priority recommends the services of Ryltech to its business partners. Ryltech is known as a highly specialized support company focusing on Priority.

Priority – ERP in one database

The ERP package is a system that integrates all of the company’s financial, marketing and logistical activities under one modular and flexible computing system. This system can be adapted to the needs of the organization and caters for open source development, allowing programmers to develop additional modules in the system and condensing existing modules. The main objective of Priority is to support integrally all the company’s business and managerial processes.

Because different business processes require different interfaces, there is often a situation where there are multiple interfaces, which can create undue load and slow the whole business down. A primary goal of ERP is to provide a single computer system that incorporates all the company’s ongoing processes, in which it is possible to combine all the data required from various functions into a singe database, in order to achieve optimal efficiency, enabling transparency and control of all events in the company in real time and in any time frame. This control and making the right decisions is the goal of every business organization.

Customization of the Priority software to the customer – a must!

The smartest and most suitable solution that will be customized to the customer will be provided only after the problem is understood by the company’s team of database experts. Once the problem is understood, the infrastructure of the business will be checked and an AimBetter system will be used to identify and guide the quick and efficient solution of the problem. These activities will be carried out by a team of experts with extensive professional experience who will work closely with the DBA team of Priority Software Ltd. Ryltech is a DBA service provider selected by Priority, and as such, the company’s expert team handles most of the company’s applications and provides direct support to Priority Services’ cloud services, combined with the AimBetter system, and also provides DBA services to Priority itself. In addition, Ryltech is recommended by Priority to its business partners.

Process Steps – Ryltech services for Priority customers

  • DBA Services – Priority itself retains Ryltech’s services for Priority Software and recommends Ryltech and its services to its business partners.
  • Performance – Improved performance for any problem or sensitive points in the ERP system and databases.
  • Environment – Setting up and duplicating environments.
  • Upgrade and development – Improvements in developments in database query analysis.
  • Relations and personal guidance – Ryltech’s team of experts accompanies the company’s clients throughout the process and handles every customer request with minimal treatment time.

Integrating the AimBetter solution into Priority software

The AimBetter solution is a smart cloud-based SaaS system that can be used in the SAP shelf system and databases associated with each customer. The system enables rapid detection of any malfunction of any type in the system, without the need for any DBA action. (Slow, lock, loss of information, errors in SAP screens, etc.). After identifying the problems, the system will provide details about the problem and its analysis, which will enable us to respond quickly and neutralize the existing problem by contacting the user and the DBA team. The advantage of the system for the DBA team is that our team of experts can work on solving the problem directly without the need to restore or record and be connected during the failure, which will save the company losses. For the customer, losses usually occur due to waste of valuable time of its employees, disappointed customers and the fact that instead of dealing with promoting the business, the company’s managers have to deal with issues that do not bring revenue into the company (that is, maintaining the system). The goal of the system is to ensure every DBA of optimal performance of important applications while carefully monitoring the database, operating system and various hardware. The advantages of this system are:

  • Performance – The system identifies problems immediately and in real time, thus enabling rapid handling and improvement of system performance and uptime.
  • Efficiency – The system ensures efficiency for your company, which saves time and frustration for the company’s customers (which can lead to losses). The system ensures improvement in everything related to the time taken to identify the problem, its understanding and handling of the problem.
  • System not is disabled – system downtime is limited to a minimum if at all.
  • A complete picture of the current situation – provides a clear and accurate picture of the database environment that includes the entire SAP system.

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Using Managed Services in SMB Operations

Where is the need

Managers of small and medium-size businesses face many of the same challenges as in large enterprises, but don’t have the same resources to deploy when exercising control, especially when facing unexpected obstacles. The IT department of an SMB is almost always small, consisting of a handful of professionals tasked with huge responsibility and large workload. The challenge of building an effective IT environment for a small business is that it is both expensive and complex. Corporate managers need to wear an extra hat – ‘information specialist’ – in order to make the right decisions. This creates a Catch-22. You need to improve revenue in order to be able to afford specialist staff, but you can’t afford them before the investment yields the necessary efficiencies and savings.

Many mid-sized companies can’t justify the expense of a full-time SQL database administrator – that’s why Ryltech can now offer you Managed Services to act as a virtual solution to complement your internal IT team’s need for SQL expertise to help improve processing and implement best practices for your information management.

What Managed Services offers

Most mid-market IT departments are staffed with at least one person who has some basic SQL knowledge, but not the expertise to program, configure and keep up with the latest best practices and recommendations.

For SMB management, Managed Services is a clear solution to the problem of lack of highly skilled database administrators. Whether on a temporary or permanent basis, a managed services agreement grants you access to top-tier trained professionals to monitor your resources and advise on best practices. In this way, in running your SMB, you can deploy a sophisticated SaaS solution, reap all the benefits, pay for it using immediate savings rather than capital, and then concentrate on what you need do best – manage the whole enterprise.

Ryltech’s advantages

From the beginning, Ryltech offers Microsoft SQL Server assessments to ensure your environment is optimally performing. Our actions follow best practice recommendations, resolve all SQL Server performance issues, improve reliability, cut costs and consolidate applications. The advantage Ryltech can offer over competing managed service offerings is that our functionality is built on the most technically advanced SQL Server monitoring application that is available today – AimBetter.

As part of our service, we evaluate all aspects of your SQL Server environment as well as the whole Windows server structure. We monitor SQL performance at the same time as we inspect and assess infrastructure health. AimBetter works by measuring more than 400 individual metrics across the whole spectrum of application and environment. Its fundamental advantage is that it raises attention to all issues without the need for us to wade through vast quantities of irrelevant data. On one dashboard, we can see and pursue every issue that alerts us to conditions requiring attention.

Actions and reactions

Ryltech employs a team of dedicated database administration specialists, so we add strength exactly where your own internal support team needs it, providing IT leadership to assist with strategic planning and helping to create a road-map for future growth, hardware consolidation and upgrades. We can identify and document risks and present remediation plans in accordance with best practices. Finally we make recommendations for maintenance plans and schedules, consolidation and disaster recovery.

In addition to an initial SQL Server assessment covering your existing structure, Ryltech also offers our regular Virtual DBA Services. Since information is essential to your company’s productivity, efficiency and growth and sometimes it’s hard to keep up with all of the changes and emerging technologies, our serves act in a tactical IT services role, which includes the daily, weekly and monthly maintenance activities for a fixed monthly fee. The service includes a daily SQL Server review using AimBetter, with notification of all exceptions, alerts and performance issues. In cooperation with your IT support personnel, we will recommend what actions are required to head-off all issues.

As well, we issue weekly reviews focusing on performance improvement as well as a comprehensive monthly SQL health report on all actions taken over the past month, together with further suggestions for changes needed to create improvements in performance and stability.

Special services available

Ryltech also offers the following Virtual DBA services billed hourly or through a prepaid retainer:

  • Triage of critical errors or warnings
  • As needed when agreed by you, installation of software upgrades
  • Performing database code review.